Michael
8/10
United Kingdom 🇬🇧
Pros: Room was fine, staff were good and the location was good for a short stay
Cons: Swimming pool isn’t great.
Susan
9/10
United Kingdom 🇬🇧
Pros: Location was great, a few steps from Riverwalk and an easy stroll to Las Olas Blvd. shops and restauarants. Large supermarket a few mins. away Gym was well equipped. Staff very friendly and helpful.
Cons: Unfortunately for the Hyatt a high rise of new apartments overshadow the pool area. In December the sun only made it fully to the pool for a few hours in the afternoon. Am sure later in the year the sun will be higher.
Tareq
10/10
Jordan 🇯🇴
Great Hotel
Pros: Excellent hotel if you want to a mixture of good location and leisure. The staff were very nice and very helpful. Special thanks to Melanie at the front desk for her very warm welcome and for providing complimentary breakfast since it was my daughter's 18th birthday who was traveling with me from overseas. I want to also pass a thanks to Jeffrey the manager for his warm welcome and kind words. Another thanks to Rayyan at the front desk. I definitely would consider staying at the hotel if I come back to Fort Lauderdale
Cons: There was nothing I did not like
Vered
10/10
Israel 🇮🇱
Pros: Outstanding Service & Kindness! We didn’t get the chance to stay at the Hyatt Centric Las Olas, but we were truly amazed by the professionalism and generosity of the staff — especially Jeffrey Katz, Director of Rooms. Due to unforeseen circumstances, we had to cancel our reservation at the very last moment, and yet the hotel was incredibly understanding and accommodating. Jeffrey responded with compassion and offered a thoughtful resolution that went above and beyond. Friends of ours who were able to stay at the hotel shared glowing feedback — they said the experience was excellent in every way, with warm and attentive hospitality that truly stood out. This kind of service is rare and says everything about the quality and integrity of the team at this hotel. We look forward to staying here in the future and will absolutely recommend it to friends and family. Thank you again!
Tracy
10/10
United Kingdom 🇬🇧
For business or pleasure, this should be your go-to hotel if you seek superbly, considerately furnished and comfortable
Pros: - welcoming approach demonstrated by each and every member of staff - modern, stylish, hi tech, spacious and comfortable rooms - large bathroom with powerful rainbow shower, quality sustainable toiletries and soft fluffy towel selection - decent sized evening-sun facing balcony (based on stays in room #1406 & #1506) - high standard of cleanliness, everything and everywhere is spotless! - well equipped gym and ample sunloungers/seating around the pool, which despite the high rise building around it gets full on sun until 3pm - great breakfast menu with items cooked and served perfectly, to order by the lovely team - great location for restaurants, bars, shops, river walk, 2 miles from the beach front and less than 15 mins by car to the cruise port - Director of Rooms, Jeff Katz, is there in person, not hiding in a back office somewhere, demonstrating the hotel commitment to making each guest’s stay the best it can be
Cons: Balcony rooms can experience noise pollution if balcony doors are left open due to proximity to Las Olas Blvd, drawbridge etc.
Tracy
8/10
United Kingdom 🇬🇧
We enjoyed a customer-focussed, welcoming stay in a very comfortable room with top class amenities.
Pros: Spotlessly clean and excellent room facilities, great staff too
Cons: Noise from the roads and streets at night which they cannot control! But choosing fresh air over aircon we needed the balcony open. Do not appreciate resort fees when you arrive at 6pm and are gone by 10:30 but its law in FL and again not the hotel choosing to apply it at fault. Also hope that when we return for a 3 night stay next week they will make an exception and give us fresh towels every day (sign said every 3 days is the change policy 😳)