Kimpton EPIC Hotel by IHG

Pros: The hotel is beautiful, new, welcoming, in an excellent location, and the facilities inside are charming and inviting.

Cons: In my opinion, the hotel should charge a lower amount of money per day for parking for hotel guests. $58 per night is an amount that will be taken into account next time when calculating whether to come to this hotel again. It can be said that the breakfast at the hotel is poor and expensive.

Pros: Great room with balcony, impressive foyer with free coffee and hot chocolate for the kids, fantastic pool area with table service. Great location to explore the city!

Pros: Absolutely amazing hotel. Dream of going back often.

Pros: Wine hour, good shower curtain, great views from balcony, concierge service for luggage was on excellent

Cons: No coffee making facility, water at side of bed is chargeable,

Relax, comfort and a stunning view!

Pros: We had a fantastic stay at this beautiful hotel! What truly made the difference was the breathtaking water view from our King room — absolutely worth it and greatly appreciated. A special thank you to Luna and Angel at the front desk for their kindness and availability. They really took our request into account, and we’re grateful for their attention to detail. The room was spacious, well-organized, and tastefully maintained. Housekeeping was always ready and helpful throughout our stay. The pool area was lovely — great ambiance and music — and we really enjoyed relaxing there. The food was also very good and a special mention goes to the bartender Giovanni, who was super professional. Overall, a fabulous experience. Thanks to all the staff for making our stay so comfortable and relaxing!

A fantastic hotel that exceeded our expectations.

Pros: An absolutely fantastic hotel, great location, high standards & the staff are brilliant. Can I say a special thanks to Erica Nelson, we arrived after travelling from England with our 2 young daughters, all very tired & she was amazing with all of us, I would definitely recommend this property,

Cons: To be honest nothing.

A good hotel with Zuma restaurant

Pros: Easy to get to from airport. Have stayed several times but the rooms are looking a little tired.

Cons: Sadly you must ask for coffee machine and slippers

Excellent. Would love to stay there again.

Pros: Excellent location. Comfortable room & bed. Amazing bathroom. Incredible views, although we were facing the highway. However it was west facing so we enjoyed a beautiful sunset. Extremely clean (my standards are very high in this). The pool is very nice, and since it was our last day in our trip, we had the chance to finally relax and enjoy it 100% both in the evening and the next morning.

Cons: Coffee and hot bevareges are complimentary in the morning in the lobby, but I like waking up and having a cup before even getting dressed, so I missed having a coffee machine with complimentary tea & coffee in the room. However upon request they brought me a boiler. Although the lighting is very relaxing for the night time, I did miss some proper/ bright lights in the entrance, for example, to re-arrange my suitcase.

Pros: The facilities were good and the location was great. A big hotel with zuma on the ground floor.

Cons: Some staff were ok and others weren’t as accommodating. They allow pets so be prepared to see dogs in the hotel.

Perfect extension to our Miami stay

Pros: Staff are very friendly. They are great to the kids and helped us out when we had flights cancelled